Kompact (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website, products, or services. As a small business, we seek to apply data minimisation principles and only collect personal data that is necessary for legitimate business purposes.
Please read this policy carefully. If you do not agree with its terms, please discontinue use of our services.
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Who We Are
Kompact Plant Limited, trading as “Kompact”, is a company registered in Ireland under company number 802283 and is the data controller responsible for your personal data.
Contact details:
- Unit 9, Naas Road Business Park, Muirfield Drive, Naas Road, Dublin 12
- info@kompact.ie
- +353 83 3972387
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What Information We Collect
We may collect personal data from customers and prospective customers, website visitors, suppliers and service providers, individuals contacting us with enquiries, and job applicants.
Information You Provide Directly
- Name, email address, phone number, and postal address
- Account login credentials
- Payment and billing information
- Communications you send us, including support requests and enquiries
Information We Collect Automatically
- IP address, browser type, and device identifiers
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 8)
Information From Third Parties
- Data from social media platforms if you connect or interact with us via those channels
- Analytics and advertising partners
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How We Use Your Information
We use your personal data for the following purposes:
- To provide, operate, and improve our products and services
- To process transactions and send related information, including confirmations and invoices
- To communicate with you about updates, offers, and promotional content (where you have opted in)
- To respond to your enquiries and provide customer support
- To comply with legal obligations and enforce our terms
- To detect and prevent fraud, abuse, or other harmful activity
- To analyse usage patterns and improve user experience
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Legal Bases for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, we process your personal data under one or more of the following lawful bases:
- Contract: Processing is necessary to perform a contract with you or to take steps prior to entering one
- Legitimate Interests: We process personal data where it is necessary for our legitimate business interests, including operating our business, improving our services, preventing fraud, and communicating with customers, provided those interests are not overridden by your rights and freedoms
- Consent: Where you have given explicit consent, for example for marketing communications
- Legal Obligation: Processing is required to comply with applicable law
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How We Share Your Information
We do not sell your personal data. We may share it with:
Service Providers
Third-party vendors who perform services on our behalf, such as hosting, payment processing, analytics, and customer support. These parties are contractually obligated to protect your data and use it only for the purposes we specify.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website prior to any such transfer.
Legal Requirements
We may disclose your data where required by law, regulation, court order, or government authority, or where we believe disclosure is necessary to protect our rights or the safety of others.
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Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes described in this policy, or as required by law. When your data is no longer needed, we will securely delete or anonymise it.
- Customer account data: 6 years after last transaction
- Financial records: 6 years (Revenue/tax obligations)
- Marketing consent records: until consent withdrawn
- Recruitment CVs: 12 months
- Website analytics data: typically retained for 14–26 months
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Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restriction: Request that we limit how we process your data
- Right to Data Portability: Receive your data in a structured, commonly used format
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time
To exercise any of these rights, please contact us at info@kompact.ie. We will respond to valid requests within one month, although this period may be extended where permitted under applicable data protection law. We may request proof of identity before processing your request. You also have the right to lodge a complaint with your relevant data protection authority in Ireland, the Data Protection Commission (http://www.dataprotection.ie).
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Cookies
We use cookies and similar tracking technologies to enhance your experience and gather usage data. You can manage your cookie preferences through our cookie consent tool or your browser settings.
Types of cookies we use:
- Essential Cookies: Necessary for the website to function and cannot be switched off
- Analytics Cookies: Help us understand how visitors interact with our site (e.g. Google Analytics)
- Marketing Cookies: Used to deliver relevant advertising and track campaign performance
Non-essential cookies, including analytics and marketing cookies, will only be used where you have provided your consent through our cookie consent tool. You may withdraw or change your cookie preferences at any time.
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International Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we rely on adequacy regulations or Standard Contractual Clauses together with supplementary safeguards where required.
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Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures may include access controls, password protection, encryption, secure backups, and staff confidentiality obligations where appropriate. While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
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Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
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Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
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Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by updating the effective date at the top of this document and, where appropriate, by email or prominent notice on our website.
Your continued use of our services after any changes constitutes your acknowledgement of the updated policy.
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Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us:
- Unit 9, Naas Road Business Park, Muirfield Drive, Naas Road, Dublin 12
- info@kompact.ie
- +353 83 3972387
If you are not satisfied with our response, you have the right to lodge a complaint with the Irish Data Protection Commission.